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Testimonials & Case Studies

11/2/2009
". . . I wanted to let you know that Shawn and Sagar, in particular, where very helpful in our preparation and execution of a successful migration to V2.5.3 which occurred last night. Sagar was more than supportive during last night’s migration. For example, we needed to run Windows Update on our NexGen server that caused him to be delayed for an hour, but he “hung with us” during this delay. In addition, he allowed us to call him several times with minor questions and was always very polite. He should be a candidate for the 'Poster Guy of Customer Support'." - Jim Nelson, Phillippi Equipment


ALL Erection

The ALL Family of Companies have grown to become one of the largest crane and equipment rental companies providing recognized brand name equipment such as Grove, Manitowoc, Linkbelt, Lull, Gradall, Terex, Broderson, Shuttlelift, National Crane, Peiner Tower Cranes, Snorkel, JLG and Genie. ALL has a history of continually updating the fleet in order to supply you with the latest equipment technology available in the industry.

Through our strategic locations of ALL Rental Companies in the U.S. and  Canada, we provide Rental, Sales, Service, and Jobsite Analysis to make sure you have the right equipment on the job.  Our experienced sales staff, operators, drivers and service technicians stand ready 24 hours a day to assist you in your equipment requirements. Our goal since 1964 has been servicing customers with the highest quality of value added services available in the industry, such as implementation of our Safety Management System, including lift planning, crane selection and inspection, personnel training and certification, and performance monitoring.

In March of 1998 ALL made the decision to implement Fleet Cost & Care products throughout its vast fleet of equipment.  Primary in the decision making process was the capability of Cost & Care to track several thousand pieces of equipment over nearly 30 branch locations throughout  North America.  In 2006 and 2007 an intense transition into the NexGen FMS products was begun.  Team members from the All corporate headquarters based in Cleveland Ohio along with senior ranking Fleet Cost & Care personnel tested, trained and implemented the new system.  Included in that process was the migration to Sage Pro Series Accounting.  Major benefits of the migration were to centralize data for ease of upgrade, streamlining of reporting capability and overall modernization of the products that all requires for efficiency.  John Sivak Comptroller for All Companies corporate accounting stated, “Our company has not been down one single day since we installed this system.”  With hundreds of invoices and payables being processed each hour All Crane has come to trust the reliability of Cost & Care products and personnel.

Everyone at Fleet Cost & Care is proud of our long lasting relationship with the All Rental Companies, and we strive daily to meet the ever demanding needs of this fast growing and incredibly successful enterprise.


B&B Heavy Equipment

B & B Heavy Equipment Rentals started business in 1978 as a family owned business with one piece of heavy equipment. Today, still managed by the original owners, they have grown to one of the largest heavy equipment rental suppliers servicing California, Nevada and Arizona with over 500 pieces of heavy equipment.

B & B’s growth can be attributed to meeting the ever changing needs and challenges of their very valued customers with emphasis on personal customer service.  With an understanding of the  customers concerns, they have developed a wide range of rental services that include bare, operated, operated and maintained, maintained only, lube and fuel service, prompt & reliable field service and full low-bed service. Although the company continues to grow the philosophy to provide quality equipment with dedicated people striving to provide the best customer service remains the same.

In the summer of 2005 the owners of B&B contacted Fleet Cost & Care to determine if they could meet the needs of this fast growing quality oriented company.  This resulted in the purchase of the entire Fleet Cost & Care System in the fall of 2005.  Priorities included the scheduling of the fleet and its personnel in a high traffic area of the country.  Timely delivery was critical, as well as tracking of hour meters and location.  The scheduling module was a perfect fit for this combined with a custom interface to the Qualcom GPS System B&B had purchased and installed. The company placed special significance on training the employees to high standards.  They also targeted the caterpillar parts inventory interface as a tremendous time saver and priority.  This need, while not unique in today’s world, was of critical importance because the shear volume of parts ordered and tracked is immense for B&B.  The team work environment and dedication showed by all parties involved created a system that works incredibly well, was accomplished on time and within budgets allotted by all parties involved.

In summary B&B is one of the leaders in the heavy equipment industry.  Fleet Cost & Care is proud to be associated with this fine organization.

 

ATCO

The ATCO story truly tells how diverse Fleet Cost & Care Software has become.  Requiring basic fleet management vertical systems combined with wireless data transfer was just one aspect of ATCO’s needs.  To get better feel for how diverse this company is one must realize what ATCO does for the people of Aruba its visitors from all over the globe.

ATCO, as a part of MetaCorp, a conglomerate of companies in a wide variety of markets, was incorporated in 1949. At that time mostly active in the transport business for Exxon's Oil Refinery (LAGO), not only transporting regular cargo, but also moving extraordinary cargo such as parts for the expansion of the plant. Over the last fifty years ATCO has constructed what it takes to be a modern leader in the Aruban transport business.

Throughout the last half century ATCO has constructed and maintained a tradition of high quality transportation services on the island." Despite increasing competition, ATCO maintained the edge by using amongst others state of the art, innovative equipment. It is therefore that ATCO introduced the first Roll on Roll off container system in Aruba, enabling container of 40 feet to be transported without the use of chassis.

The Operational division of ATCO is where it all began. Between 1950 and 1975 Associated Transport Company Inc., based its income mainly on transporting bulk cargo for the Lago Oil Refinery.
This division has since then grown into a diversified unit consisting of:
Crane rentals
Tractor-trailer rentals
Container Hauling
Specialized Acid Hauling
Garage

In addition to these services ATCO, Ecotech offers full service of waste management with a wide variety of collection, recycling and processing capabilities to a wide range of commercial, industrial and residential clients.

By offering responsible alternatives to traditional haul and dump methods Ecotech contributes significantly to the well being of Aruba's fragile environment by reducing the dependence on landfill dumping through the active promotion of waste diversion and multi-material recycling programs.
With its well-equipped fleet of specialized vehicles Ecotech collects the majority of the commercial waste here on Aruba.

With 5 years in business, Ecotech has gained a substantial market share of the commercial and residential waste collection.
In view of current and planned development on our island and our divers services we feel comfortable that we can provide adequate and reliable service throughout the waste and recycling industry.

The Concrete Division consists of 3 different specialties that start with the import of high quality lime stone aggregates out of the Bahamas and are the following:
Production and delivery of ATCO Super Mix concrete (Batch Plant)
Production and delivery of ATCO Super Blocks and Pavers (Block Plant)
Sale and delivery of aggregates.

Daily quality control is one of the most important facets of ready mix production. Qualified Q/C and Q/A personnel constantly sample and test concrete for in house quality control but also for customers when required and requested. Each different mix design used on any particular day is always sampled and tested to ensure quality consistency and up to date monitoring.
Daily test data is filed and stored for detailed history information of the different mix designs. More detailed information such as standard deviation is easily calculated and compared to international standards.

Recently ATCO has again broadened its horizons and entered the Heavy Lift and Transport market. This division now enables the company to handle weights up to, but not limited to 500 metric tons. This division offers more then just lifting and transport services to the entire Caribbean region in traditional industries varying from Power Generation and Offshore Industries to Civil and Petrochemical Industries.
So you can say that ATCO has come a long way since 1949, and currently covers diverse markets such as heavy equipment rentals, container hauling, heavy lifts and transports, ready mix concrete, block and paver production, waste management, septic cleaning and recycling.

Customizations include:

Recurring jobs—short term and repeating as necessary

Invoices for multiple jobs—an invoice billed monthly for numerous jobs completedduring that time frame.

Recurring invoices not tied to a specific job.  Bill the customer for a set amount during the month.  This might or might not be tied to one job ro or group of jobs.

Cash receipts—develop method to track cash processing to our job/invoice screens.

Develop customization for handheld computer data input throughout the atco organization.  Delivery of cement block, waste pickup would be transmitted throughout the handheld system to delivery personnel.

 

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